Faulty products or incorrect items received can be returned via returns policy. Unwanted items or orders placed in error can be returned to us for a credit, and will only be accepted provided the item has not been opened and the packaging is in as good as new condition.
Please ensure you enclose a covering letter detailing your Name, Order Reference Number, A postal receipt (if applicable to receive a postal refund), the issue(s) and the desired action i.e. replacement, credit or a refund. Please be sure to read all the terms and conditions prior to processing a return.
Please visit our website to read the whole policy.
Visit the V-Techled Ltd website for more information on V-Techled Ltd Returns / refund Policy.